Telehealth
What is Telehealth?
Telehealth, or a “virtual visit,” is a consultation with one of our physicians via video conferencing. This option is convenient, allows your child to be seen without coming into our office, and provides care by your regular pediatrician (who knows your child’s full history, and has access to their medical chart).
Not all conditions can be addressed via Telehealth. If an in person evaluation is not possible, please contact our office to determine if a Telehealth visit would be appropriate.
Note:
- Telehealth coverage may not be available per your insurance coverage.
- Telehealth appointments cannot be conducted if the patient is outside of New York State.
Before Your Appointment
- Write down all of the medicines your child has been taking, and when they last took a dose of ibuprofen or acetaminophen
- Have current medications or inhalers/spacers available for viewing during the visit
- Write down any questions you have, as you might forget them during the telemedicine visit.
- Be prepared to pay your copay\deductible at the time of the visit. When you log in, a link will be sent you you via text to pay applicable copay\deductible.
Different Types of Telehealth Appointments
We also provide telehealth appointments for behavioral and mental health concerns – for both initial evaluations and follow up care as appropriate.
As we cannot listen to your child’s lungs or see their ears, we cannot evaluate ear pain, significant coughs, or assess concerns that require laboratory evaluation such as urinary tract infections and strep or flu testing.
It is also possible that after video conferencing, we may ask you to bring your child in for an in person sick visit if we need to perform a physical exam that reaches beyond the abilities of video conferencing.
Appointments for telehealth visits can be made through our front desk. As of April 2021, many insurers no longer cover telehealth appointments. Please contact your insurer to confirm coverage prior to booking an appointment.